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First Name
Last Name
Email
Phone
Revervation Date
Reservation Number
How helpful and courteous was your Sales Associate?
1 - Poor
2 - Fair
3 - Good
4 - Great
5 - Excellent
How efficient and pleasant was the reservation process?
1 - Poor
2 - Fair
3 - Good
4 - Great
5 - Excellent
How satisfactory were your questions handled?
1 - Poor
2 - Fair
3 - Good
4 - Great
5 - Excellent
Did your vehicle arrive on time?
Yes
No
How did the chauffeur greet you?
1 - Poor
2 - Fair
3 - Good
4 - Great
5 - Excellent
How clean and presentable was your vehicle?
1 - Poor
2 - Fair
3 - Good
4 - Great
5 - Excellent
Did the chauffeur confirm your itinerary before departing?
1 - Poor
2 - Fair
3 - Good
4 - Great
5 - Excellent
How smooth, comfortable and enjoyable was your ride?:
1 - Poor
2 - Fair
3 - Good
4 - Great
5 - Excellent
Would you request this chauffeur again in the future?
Yes
No
Would you recommend Sentinel to your friends and family?:
Yes
No
Any addtional comments, questions or concerns?
Big Fish Marketing