Three Attributes of a Great Corporate Transportation Company
Published: September 22, 2017
Companies that are focused on growth and expansion hire reliable partners to handle their corporate transportation needs. But, with too many small mom and pop operators out there, finding reliable travel services can be quite hard sometimes. To avoid costly inconveniences, it is important that you find a reliable company, test them out and build a lasting relationship if you are satisfied by their services. Here are some of the attributes you should look out for in a corporate transportation provider.
1. Exceptional customer service
This goes without saying. Excellent customer service is paramount if you plan on competing in any free market economy. Unfortunately, most companies only pay lip service when it comes to customer service delivery. In the limo business, there is no reason why customers who pay for exclusivity and executive treatment should not be treated as if they are walking into a five-star hotel.
2. Outstanding job performance
Exceptional customer service has two parts. The first part has to do with behavior around the customer, while the second part has to do with the service you are offering. It is impossible to provide a great service if you are not good at what you do. And being outstanding in the corporate transportation business means getting your clients to their destination on time at all times, regardless of the circumstance. Of course, every trip is unique, with a unique set of challenges and circumstances, but a great transportation company must always rise up to challenges. A great transportation company is able to deliver exceptional service on a consistent basis.
3. A superior product, unrivaled luxury
With the basics of a great job performance and customer service taken care of, the next attribute of a great limo company is the superiority of the product. In this case, the subject matter is the transportation company's fleet of vehicles. A corporate transportation company must own a fleet of vehicles that are in excellent shape. Ideally, anyone can get into the limo business, but a luxury provider will definitely stand out. The vehicles should be the best there can be, well maintained and cleaned to the highest standards.
Most business executives use corporate transportation services. This is due to the convenience as well as cost management benefits that come with these services. However, no all travel services are created equal. At Sentinel Limousine, we appreciate the importance of customer service, reliability and luxury travel. Call us today to book your next trip.